Documentation Services

Markup Editorial builds documentation for SaaS platforms, fintech teams, cybersecurity firms, and infrastructure teams. Every engagement is scoped, structured, and delivered to a standard your engineers will actually respect.

Service Tiers

Tier 1: Documentation Audit

from $200

A thorough review of your existing documentation. We assess what is present, what is missing, what is structurally broken, and what is simply outdated. You receive a written audit report with specific findings and prioritized recommendations.

What you get

Full inventory of existing documentation
Structural and clarity assessment per document
Proofreading and copy editing pass
Gap analysis: what is missing and why it matters
Prioritized recommendations for improvement
No rebuild required

Best for: Teams with existing documentation that needs an honest external review before a product launch, investor due diligence, or onboarding push.

Tier 2: Core Documentation Build

from $600

Documentation built from the ground up for a specific need. This covers a defined scope, one or two core documents, structured, written, and delivered ready to use.

What you get

Scoped documentation build (developer onboarding guide, API reference, SOP, runbook, or similar)
Structured outline agreed before writing begins
Full draft with review round included
Delivered in Markdown, Word, or your preferred format

Best for: Early-stage SaaS teams shipping their first developer-facing product, or companies with a specific documentation gap that needs filling fast.

Tier 3: Full Documentation System

from $1,500

A complete documentation infrastructure covering every layer of your product. This is a multi-document engagement built to a unified standard, structured for long-term maintenance.

What you get

Documentation audit of any existing material
Full documentation system scoped and agreed upfront
Developer onboarding, API reference, internal SOPs, incident response playbooks, or equivalent depending on product
Consistent terminology, structure, and formatting across all documents
Delivered with a maintenance guide so your team can keep it current

Best for: Growth-stage SaaS, fintech, or cybersecurity firms that have outgrown informal documentation and need a system that scales with the product.

Tier 4: Retainer

from $500/month

Ongoing documentation support on a monthly basis. As your product ships new features, your documentation stays current.

What you get

Agreed monthly hours allocated to documentation work
Priority turnaround on new documentation requests
Changelog and release note writing
Ongoing proofreading and structural review as needed
Monthly check-in to align on priorities

Best for: Teams that ship frequently and need documentation to keep pace without hiring a full-time technical writer.

Specialist Offerings

Internal Process Documentation & Knowledge Base Creation

from $400

Documentation of internal processes, workflows, and institutional knowledge that currently lives only in people's heads or scattered messages. Built into a structured, searchable knowledge base your team can actually use.

Best for: Growing teams where critical process knowledge isn't written down anywhere, creating risk when someone leaves or scales beyond a few people.

UX Writing & Microcopy

from $250

In-product copy that guides users without getting in their way. Onboarding flows, error messages, button labels, empty states, and tooltips, written to reduce friction and confusion.

Best for: SaaS products where the in-product experience needs to feel as considered as the marketing site, but doesn't have a dedicated UX writer.

Featured Documentation Work

A selection of our technical playbooks, API reference projects, and onboarding guides.

Loading portfolio grid...